Every home gets a complete profile — and every owner can hold more than one.

• Client records with multiple properties per owner and co-owners per home
• Property profiles: access notes, systems, occupancy status, key contacts
• Home systems registry — HVAC, water heater, pool — with service history
• Documents per property: insurance, warranties, manuals, photos
• Lead tracking for prospective clients before they sign

Recurring visit plans keep the calendar honest; the day's route keeps technicians moving.

• Recurring visit schedules per property — weekly, biweekly, monthly, seasonal
• Technician day view with ordered stops and one-tap directions
• Visit types: full inspection, quick check, storm prep, vendor meet
• Live visit status — scheduled, in progress, completed, missed
• Reassign and reschedule without losing the property's rhythm

Checklists that produce evidence, not paperwork. Pass, Attention, Fail — and photos where they belong.

• Checklist templates by property type, customizable per home
• Pass / Attention / Fail per item with notes and photos attached in place
• Numeric readings captured on-item: humidity, temperature, pool chemistry
• Anything below Pass becomes a finding automatically
• Findings carry severity, status, and a full photo trail

From 'we found something' to 'it's fixed and paid for' — tracked the whole way.

• Issues with severity, category, status, and owner visibility controls
• Approval requests with scope, vendor, and quote in one card
• Owner decisions timestamped and kept permanently
• Monitoring status for slow-moving concerns like corrosion or settling
• Every issue closes with resolution notes and completion photos

Your trade network, organized — and every job they do on the record.

• Vendor directory by category: plumbing, electrical, HVAC, pool, landscape
• Appointments linked to the issue and the property
• Vendor meets scheduled onto technician routes
• Job history per vendor across all your properties
• Invoices tied back to the work that generated them

Owners walk into a home that's ready — and leave one that's properly closed down.

• Arrival requests from the portal with date and preferences
• Task checklists: AC set, fridge stocked, pool serviced, linens ready
• Departure close-downs run the same way, every time
• Storm prep workflows when weather threatens
• Completed task lists visible to the owner — proof, not promises

Exception-based visit reports that owners actually open — and you can prove they did.

• Reports assemble from the checklist: findings and readings already in place
• Staff review step — nothing reaches an owner unchecked
• Exceptions lead; the all-clear stays calm
• Sent, viewed, and acknowledged states tracked per report
• Full archive per property, readable on any device

Visits become invoices without a Sunday-night spreadsheet session.

• Invoices per client with line items for visits and services
• Status tracking: draft, sent, paid, overdue
• Approved repair costs flow onto the record
• Owner-visible invoice history in the portal
• Clean numbers when tax season arrives

Codes and keys handled like the liability they are. Every sensitive action leaves a trace.

• Encrypted credential vault for gate, alarm, and lockbox codes
• Reveals require a reason and are written to the audit log
• Role-based access: owner, admin, ops manager, technician, read-only
• Homeowners scoped to their own properties — nothing else
• Organization-level data isolation enforced in the database

Your clients see your company. Dwellwatch stays behind the curtain.

• White-label homeowner portal with your name and logo
• Branded visit reports and notifications
• Portal invitations you control — owners join in one click
• Service requests, approvals, and history in one owner home
• Reads beautifully on the phone in another time zone